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To ensure you receive the Exploretalent.com Email you've
requested, including emails from ExploreTalent.com
customer service, please follow the instructions below
pertaining to the email application you use.
Instructions for AOL users:
STEP ONE: Never hit the “Report
Spam” button (figure 1). Hitting this button may
prevent you from getting email from all members who contact
If you hit the “Report Spam” button by mistake,
please take the following steps to make sure you continue
to get your email.
-Access the “Spam Folder” in the lower right–hand
corner of your mailbox.
-Click on the ExploreTalent.com email that you mistakenly reported
as spam in the spam folder (figure 2).
-Click on the “This is not Spam” button at
the bottom of the spam folder.
Please complete these simple steps to make sure
you receive all ExploreTalent.com emails.
STEP TWO: Add ExploreTalent.com email addresses
to your AOL Email Address Book.
Starting from your AOL Homepage,
Under Mail in top left corner, click Read
Under Mail Options pull down to Address Book
Under Primary Email Address, select other email, then
customerservice - AT - exploretalent.com (figure 3)
Repeat the previous three steps, also adding
info1 - AT - exploretalent.com
pics - AT - exploretalent.com
Emails from these addresses will go to your AOL Inbox.
STEP THREE: Make sure emails sent to
you by Exploretalent.com MEMBERS are not automatically
Under Mail Options pull down to “Block Unwanted
Choose one of the filters under “Control Who I
Get Email From”
We recommend you leave the setting at “Allow mail
from all senders.” No other action is required.
If you choose anything OTHER THAN “Allow mail
from all senders,” follow these additional instructions:
Under “Blocked mail should be” select “Delivered
to Spam Folder” (figure 4)
ALL emails sent to you by other ExploreTalent.com members
will go into your “Spam Folder” INSTEAD
OF your Inbox.
Please note: This is only recommended if you choose
any setting other than “Allow mail from all senders.”
Exploretalent.com email may contain pictures of people
you've expressed interest in learning about. Make certain
that you click "Yes" ( figure 5) to see mail
If images do not appear in your email click the "Show
images & enable links" ( figure 6) at the top
of your mail.