Frequently Asked Questions

Username and Password

To request your username and password, click on the following link: Password Help.

**Please note that it may take some time to receive your username and password, depending on the time of day. If you do not receive an email from us with your username and password, please email our Customer Service Department here: Help.

Additionally, you should ensure that you are not SPAM filtering us--thereby discarding important emails. Check your "Bulk/Junk Mail" folder to be sure any messages we sent weren't accidentally mistaken for junk mail. To insure that all of our emails are going through, please follow these instructions to unblock email accounts. Email Help.

Still having trouble logging on?

Please make sure that you don't have the CAPS LOCK key on. User names are case-sensitive. Check to make sure the name you entered is the same case-sensitive name you entered when you registered.




Photo Upload

Before you upload your pictures:

If possible, please select professional headshots and poses for your primary and secondary images. The next best thing is to use a good quality headshot photo of yourself.

Do not use web cam photos as the quality is poor.

Do not use group photos (the casting director won't know which person you are)

Do not use photos in which your face is obstructed by an object (hats, hands, sunglasses, etc.)

Do not use photos containing nudity of any kind.

Do not use photos containing animals.

Make sure that you use a current photo.


If you have no way of scanning or transferring photos to a digital format, you can mail them to:

Explore Talent

3395 S. Jones Blvd #15

Las Vegas, NV 89146


**Allow 2 weeks for the pictures to be placed on your website. You will receive an email when your image is approved and posted.

**Please keep in mind that your pictures are reviewed and approved by our photography staff and screened for content and quality. Upon approval, your pictures will be immediately posted to your website.


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Upload General Profile Picture



Log into your ET profile and go to your profile homepage.

Once at your ET profile homepage you will see your current or default profile image. From the Et profile homepage you will notice a PENCIL ICON on your current image. Click the PENCIL ICON and you will be taken to a screen that says "Upload Main Social Picture".





Click the button that says "Choose File" below the Upload Main Picture heading.

Once you click "choose file" you will be prompted with a popup to choose the file you want as your profile image.

(PLEASE NOTE THAT WE ONLY ALLOW THE FOLLOWING IMAGE FORMATS: gif,jpg,jpeg and png) and that (THE MAXIMUM IMAGE SIZE IS: 10M)






Click on the image you want to set as your profile image and select open. Once you click open the pop up box will disappear.






Now click on the button that says "Upload Picture".



Once you have clicked "Upload Picture" your image will upload and now you can crop your image. Using the cropping tool provide crop your image so that your body is in the picture previewer. You want your face to be as clear as possible.

Once your satisfied with your image click on the "crop image" button and now your profile image will be changed.

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Your Picture Has Been Reviewed

If you received an email labeled "Your Picture Has Been Reviewed," it is referring to an image that you uploaded and was rejected for one reason or another. More than likely the image was corrupted. This means that the upload may have timed out before the image was sent to us and therefore is not viewable.


Other reasons for rejection:

Photo contains nudity.

Photo may be too small or incorrectly cropped.

Photo contains people other than yourself.

Photo is irrelevant, of someone else, or is an inanimate object.

After receiving this kind of email, please select a new photo/headshot for your website. Click on the link below for further assistance with uploading your picture.


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Upload Videos

Log into your ET profile and go to your profile homepage.

Once at your ET profile homepage choose from your available Talent Profiles. Once you have chosen your talent profile that you would like to upload a video to click on the PENCIL ICON next to the "VIDEOS" heading.

Now that you have clicked on the PENCIL ICON you will be taken to a screen that allows you to upload your video to that specific Talent Profile. Make sure you give your video a title.

Please note that your video will be available after a few minutes.If you need to upload another video to a different talent profile follow the same steps as above. PLEASE NOTE THAT WE ONLY ALLOW THE FOLLOWING VIDEO TYPES: (AVI,MOV,WMV,MPEG,FLV,MP4)


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How to view my submissions

Log into your ET profile and go to your profile homepage.

Once at your ET profile homepage scroll the page down and on the left hand side you will see "Auditions/Jobs Applications" labeled in green text. Click on the Auditions/Jobs Applications and you will be taken to a page where you can view castings you have submitted to.


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Adding images or videos to the Activities pannel

Log into your ET profile and go to your profile homepage.

Once at your ET profile homepage click the headline that is labeled "Activities". Once you have clicked on "Activities" you will notice 3 icons will appear to the right of the input text box for updating your status. Choose from the 3 icons depending on what you want to insert into your activity feed.

Once you click on the icon a popup window will appear and let you insert the image or video you have chosen along with examples of how to insert the image or video into the activity feed. After you have clicked on "add image" or "add video" you will notice text has now been placed within the status update box.

From here you can add text such as funny sayings,captions.etc.. Once you are satisfied with your text click on "share" and now your image or video is posted into your activity feed.


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Upload Acting & Modeling, Musician and Dance Main Profile Picture

Log into your ET profile and go to your profile homepage.

From the Et profile homepage you will notice a PENCIL ICON next to the "Pictures" heading. Click the PENCIL ICON and you will be taken to a screen that will say "Upload Main Acting & Modeling,Musician or Dance Picture".

Click the button that says "Choose File" below the Upload Main Picture heading. Once you click "choose file" you will be prompted with a popup to choose the file you want as your profile image.

(PLEASE NOTE THAT WE ONLY ALLOW THE FOLLOWING IMAGE FORMATS: gif,jpg,jpeg and png) and that (THE MAXIMUM IMAGE SIZE IS: 10M) Choose the image you want to set as your profile image and select "OPEN". Once you click OPEN the pop up box will disappear. Now click on the button that says SUBMIT.

Once you have clicked "Submit" your image will upload and now you can crop your image. Using the cropping tool provide crop your image so that your body is in the picture previewer.

You want your face to be as clear as possible. Once you're satisfied with your image click on the "crop image button" and now your profile image will be changed.


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Your Explore Talent Website

Your Explore Talent web address is http://yourloginname.exploretalent.com


To email your web profile to someone, follow the steps below:


1. Log into your account.

2. Click on "My Email."

3. Click on "Email Profile" which will take you to a new web page allowing you to email someone your web profile.


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Casting Calendar

Your casting calendar is one of the most effective tools on your Explore Talent website. As a Pro Member, you can use your calendar to keep up-to-date on all the auditions Explore Talent has submitted you for.


The calendar is also how you will view audition notices for open calls and submit your profile to casting directors. Open audition notices will be clearly marked at the top of each submission. If no address, phone number, or instruction for response are provided, then you do not need to do anything. The casting director or photographer will call you when they wish to see you or to schedule your audition.


The auditions listed on your casting calendar notifies you that your preferences/model information matches a casting or project on file with us. (NOTE: You must be a Pro Member to get any further information about the casting or project.)


(Pro Members) On a date that you were submitted for an audition, you will see the word "Submission". This is to let you know that your image, either hard copy or electronic, was submitted to a casting director for consideration.


Click on the word 'Submission' and you will get all the project information available to you including the name and type of project, union status, rate and all roles that are being cast. When applicable, you'll also get audition dates, shoot dates, location, and production company information.


There are three different types of auditions you will find on your calendar: Request Audition -- Your profile is submitted to a casting director for consideration. If they are interested in calling you for an audition, they will contact us, requesting you. From there, we will contact you.


Self-Response Notification -- When you click on "Submission" you will get information about a project in the casting process. In this case, you will receive an email address or phone number to contact the casting office directly, should you be interested in the project. This will be clearly stated on the casting notice.


Open Call -- An address and time will be provided for you to attend the audition. You may participate in the audition merely by showing up at the appropriate place and time, as guided. Each time our team of in-house booking and submission representatives submit you to a casting, it appears automatically on your casting calendar. This allows you to constantly monitor your profile performance in real-time. The days that are marked "Submission" are the days that you were submitted for castings by us.


NOTE: If you are a Pro Member and do not have any submissions on your calendar or you have not been automatically matched with a casting that matches your model information, verify that your profile contains all of your information, including: age, height, gender, etc. Also, make sure your casting preferences are updated, including the 3 markets that you are willing to travel to. You may contact the Customer Service Department at (702) 553-2700 for assistance.


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Payment Plans

ExploreTalent, provides access to an extensive 40,000+ Auditions data bases and the exposure to casting directors via submissions, charges for Services provided, are recurring for the purpose of providing an uninterrupted service for member's benefit. In order to cancel your account, you must submit a cancellation request prior to your next service automatic renewal date.


We offer the following Auto-Renewal plans: 1 month, 3 months, 6 months, 12 months, 24 months, and 36 months for as low as $18.00/month


1 month Pro Subscription   - $39.73/month - After 7 days free

3 month Pro Subscription   - $33.23/month - After 7 days free (Billed in 1 prepayment of $99.73)

6 month Pro Subscription   - $31.45/month - After 7 days free (Billed in 1 prepayment of $188.73)

12 month Pro Subscription - $24.05/month - After 7 days free (Billed in 1 prepayment of $288.73)

24 month Pro Subscription - $19.79/month - After 7 days free (Billed in 1 prepayment of $475.00)

36 month Pro Subscription - $15.97/month - After 7 days free (Billed in 1 prepayment of $575.00)


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Account Status

In order to cancel your account with ExploreTalent on-line, please click Cancel Account.


You may also cancel at anytime during business hours 10am to 6pm Pacific Time Monday - Friday by calling (702) 553-2700. Ensure that you speak to a Customer Service Representative, versus leaving a message, as it is not always clear who you are through the message.


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